Before you write
A few details help us help you faster.
- The email address associated with your account or checkout.
- The product or plan you are asking about.
- The date and amount of the charge, if your question is about billing.
- A description of the issue without passwords, API keys or complete payment details.
Payments are handled through Paddle. For a payment receipt or transaction record, you may also use the support link shown in your Paddle receipt.
